Case Study

Smarter Insurance Renewal Outreach

Automating Customer Communication with APIMall's Vehicle RC to Mobile Number API

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Client Overview

Discover how Leading Insurance Provider in India transformed their business operations and achieved remarkable growth with APIMall's verification APIs.

RM

Rohit Mehta

Renewal Operations Head

Leading Insurance Provider in India

Industry

Insurance

Location

Pan India

Company Size

100+ Employees

Solution Type

Verification APIs

Insurance

Industry Sector

500K+

API Calls

100+

Team Members

4.8 Star

Client Rating

The Challenge

Key Challenges Before Integration

Leading Insurance Provider in India was facing several critical issues that were hindering their efficiency and growth.

  1. Incomplete Owner Information

    Teams lacked a reliable way to check vehicle registration status and verify registered mobile numbers.

  2. Slow Renewal Follow-ups

    Manual validation of vehicle ownership details through paper records delayed reminder campaigns.

  3. Data Inconsistency

    Different state portals for vehicle registration online made it difficult to maintain accurate contact data.

The Solution

API Mall's Comprehensive Solution

By adopting API Mall's API, the client addressed these key pain points with measurable results.

  1. Vehicle RC to Mobile Number API

    Instant RC-to-Mobile Lookup

    The API performs a vehicle RC number lookup, fetching the registered mobile number along with make, model, and registration details.

  2. Vehicle RC verification

    Real-Time Verification

    Connected to official transport databases, it delivers vehicle RC verification in real time for accurate, compliant contact information.

  3. Mobile No Verification Integration

    Unified Workflow

    The built-in mobile number verification API ensures each contact is validated before a renewal reminder is triggered.

The Impact

Measurable Results After Integration

The integration of APIMall's APIs transformed Leading Insurance Provider in India's operations, delivering measurable results.

70%

Faster Outreach

Verified owner details retrieved instantly using automated lookups.

40%

Higher Renewal Conversions

Timely reminders led to improved policy renewals.

60%

Less Manual Workload

Automation reduced time spent on validation and cross-checks.

75%

Enhanced Compliance & Accuracy

Every reminder now runs on verified, traceable registration data.

Key Benefits Recap

  • Instant RC Verification: Perform a vehicle RC number lookup and fetch verified owner contacts in seconds.
  • Real-Time Data: Automatically check vehicle registration status and ownership through official records.
  • Mobile Number Verification API: Authenticate contacts for secure customer communication.
  • Digital Vehicle Registration: Replace paper records with verified digital data.
  • Improved Renewal Efficiency: Accelerate reminders and reduce policy lapses.
Client Feedback

Vision for the Future

Rohit Mehta shared his vision for future growth and continued partnership with API Mall.

Rohit Mehta

Renewal Operations Head

Leading Insurance Provider in India

"API Mall's RC to Mobile Number API helped us reach verified vehicle owners instantly. Our insurance reminders are faster, more accurate, and deliver higher renewal success."

Long-Term Growth with API Mall

Rohit plans to integrate additional APIs from APIMall such as Challan Detail API and RC Verification API to create a fully connected, automated customer engagement system for motor insurance.

Valued Integration Experience

The team praised APIMall's reliability, data accuracy, and premium API performance, which have improved operational efficiency and supported consistent business growth.

Is Your Insurance Reminder System Still Manual?

Discover how API Mall's Vehicle RC to Mobile Number API can help your insurance business automate reminders, reduce manual errors, and improve renewal rates.

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